What's On

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  Community Notice

  Carpet cleaning Friday 29th 10 am

  Posted on: 22-07-2022

  
  

  Good Morning,
  
  We wish to inform you that due to unforeseen circumstances the carpet steam cleaning of your common property corridors will be rescheduled to Friday the 29nd of July.
  On this day contractors will require access into the building while steam cleaning the carpet in common property corridors at 10 am. Steam cleaning carpet might take up to 2-3 hours, the contractors have a couple of recommendations:
  1. Avoid walking through the building within a couple of hours after the steam cleaning has been done. If that cannot be avoided, residents are recommended to wipe their shoes thoroughly on the floor mat provided at each entrance door to prevent dirt marks left on wet carpets.
  2. Residents are also advised to carry their pets when walking through the building till the carpets are dry.
  
  Regards,
  
  Strata Plan
  
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  Community Notice

  Carpet cleaning Friday 22nd 10 am

  Posted on: 18-07-2022

  
  

  Good Afternoon,
  
  I hope this email finds you well.
  
  We wish to inform you of the scheduled carpet steam cleaning of your common property corridors on Friday the 22nd of July.
  On this day contractors will require access into the building while steam cleaning the carpet in common property corridors at 10 am. Steam cleaning carpet might take up to 2-3 hours, the contractors have a couple of recommendations:
  1. Avoid walking through the building within a couple of hours after the steam cleaning has been done. If that cannot be avoided, residents are recommended to wipe their shoes thoroughly on the floor mat provided at each entrance door to prevent dirt marks left on wet carpets.
  2. Residents are also advised to carry their pets when walking through the building till the carpets are dry.
  
  Regards,
  
  Strata Plan
  
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  Community Notice

  Scan fobs-Access Request

  Posted on: 09-07-2021

  
  

  Good afternoon
  
  AMPEX will be on site at 8:30am next Friday July 16th to scan everyone's fob to register them to each apartment. This will take a few short minutes of your  time. Please ensure you have your FOB scanned if you couldn't make it on last Wednesday. Please note it is very important get your fob scanned. failure to get your fob scanned might result in your fob no longer be programmed to the property.
  
  Thank you for your cooperation. 
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  Community Notice

  Lift noise

  Posted on: 28-10-2020

  
  

  A lift technician will be on site shortly to investigate and repair the lift.
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  Community Notice

  Please note the “Requests” feature of this community portal is no longer functional.

  Posted on: 18-09-2019

  
  

  Dear customers,
  
  The “Requests” aspect of this community portal is no longer functional.
  Strata Plan requests that all online requests be made directly through our website at www.strataplan.com.au.
  Our website is jam-packed with helpful forms and content which can help you achieve a quicker resolution to your issue or query.
  When you use an Online Form at www.strataplan.com.au, you are instantly creating a case within Strata Plan’s case management system.
  This case is quickly assigned to our relevant internal teams and you will receive a case number for all future correspondence.
  Some of the most commonly used forms include:
  1. General Enquiry Form – A flexible form allowing Strata Plan customers to lodge a wide range of issues, such as maintenance requests, insurance queries and more. Simply select the relevant category from the provided list and provide your details. LINK: https://www.strataplan.com.au/online-forms/enquiry-form/
  2. Access Device Form – Order access devices such as swipes and fobs here. PLEASE NOTE: Only owners or their appointed managing agents can make such orders. Tenants should make their order via the managing agent. LINK: https://www.strataplan.com.au/online-forms/access-device-request-form/
  3. Move In/Move Out Form – Quickly lodge a move-in or move-out date. LINK: https://www.strataplan.com.au/online-forms/move-in-move-out-form/
  4. Owner Details Form – Need to update your contact details? Use this form. LINK: https://www.strataplan.com.au/online-forms/owner-details-form/
  
  Kind regards,
  Strata Plan
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  Community Notice

  After Hours Line - Strata Plan

  Posted on: 05-10-2018

  
  

  Dear Residents,
  
  Should there be an issue after hours, please dial 1300 278 728 option 1.
  Our 24/7 after hours consultant will assist you.
  
  Warm Regards,
  
  Danii Carobene